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Terms of Service

Last updated: October 13, 2025

1. Agreement to Terms

By accessing and using SkillGap ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

SkillGap provides personalized business opportunity analysis and strategic playbooks for SaaS entrepreneurs. Our Service includes:

  • AI-powered questionnaire analysis
  • Generation of 20-30 validated opportunity suggestions
  • Deep-dive analysis of your selected top 5 opportunities
  • Comprehensive 40-60 page PDF playbook with go-to-market strategies

3. Account Registration

To use our Service, you must create an account and provide accurate, current, and complete information. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

4. Payment Terms

SkillGap operates on a one-time payment model:

  • Price: $49 USD per report (current pricing)
  • Payment: Processed securely through Stripe
  • What's Included: One complete analysis cycle including questionnaire, opportunity generation, and final playbook
  • Additional Reports: Each new report requires a separate payment

5. Refund Policy

We offer a 7-day money-back guarantee. You may request a full refund within 7 days of purchase if:

  • You are unsatisfied with the quality of the report
  • The report does not meet the specifications described in our marketing materials
  • You experience technical issues that prevent report delivery

To request a refund, email us at support@skillgap.com with your order details. Refunds are processed within 5-7 business days.

View our full Refund Policy

6. Delivery and Timelines

We strive to deliver your report within 48 hours of questionnaire completion. Timelines may vary based on:

  • Complexity of your responses
  • Current service demand
  • Technical issues beyond our control

You will receive email notifications at each stage of report generation.

7. Intellectual Property

Our Content: The Service, its original content, features, and functionality are owned by SkillGap and are protected by international copyright, trademark, and other intellectual property laws.

Your Reports: Once generated, you own the playbook and are free to use it for commercial purposes. However, you may not:

  • Resell or redistribute the report as-is
  • Claim the report was created by you or your organization
  • Use the report to create a competing service

Your Data: You retain all rights to the information you provide in questionnaires.

8. Prohibited Uses

You may not use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful code or disrupt the Service
  • Attempt to reverse engineer or scrape our Service
  • Use the Service for illegal, unethical, or fraudulent purposes
  • Abuse our refund policy or engage in chargebacks without cause

9. Disclaimers and Limitations

No Guarantees: While we provide research-backed opportunity analysis, we make no guarantees about the success or profitability of any opportunities identified in your report.

For Educational Purposes: Our reports are for informational and educational purposes. They should not be considered professional financial, legal, or business advice.

Service Availability: We strive for 99.9% uptime but do not guarantee uninterrupted access. We reserve the right to modify or discontinue the Service with or without notice.

10. Limitation of Liability

To the maximum extent permitted by law, SkillGap shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.

Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid us for the specific report in question.

11. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Account Termination

By You: You may delete your account at any time through your account settings. Deleted accounts are soft-deleted and can be recovered within 30 days.

By Us: We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or abuse the Service.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

  • Email notification to your registered address
  • Prominent notice on our website
  • In-app notification upon next login

Continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through:

  1. Informal Negotiation: Contact us first to resolve disputes informally
  2. Mediation: If negotiation fails, we agree to attempt mediation
  3. Arbitration: Binding arbitration as a final resort

16. Contact Information

For questions about these Terms, please contact us:

Note: These Terms of Service are a template and should be reviewed by a legal professional before use. Customize the jurisdiction, contact information, and specific terms to match your business structure and legal requirements.